Privacy Policy

Flowi ("we," "us," or "our") provides a go-to-market intelligence platform that helps businesses discover, connect with, and reach new leads. We collect and generate information about businesses and professional individuals to provide insights and enriched contact data for B2B sales and marketing. This Privacy Policy ("Policy") describes how we collect, use, share, and protect personal information, and what choices individuals have regarding their data.

This Policy applies to information we collect through our website, services, platform, and from publicly available or licensed sources.

If you have questions or wish to request deletion of your information, please email us at: admin@getflowi.com

1. Information We Collect

We collect the following categories of information:

1.1 Information About Businesses and Their Representatives

We collect data from public and commercial sources to build professional and business profiles. This includes:

• Name, job title, company name, email address, phone number
• Social media links or profile data (e.g., LinkedIn, Instagram, business Facebook pages)
• Business location, industry, and related company information

1.2 Website Visitor and User Information

When you visit or interact with our website or platform, we collect:

• IP address, device ID, browser type, operating system, and screen resolution
• Pages visited, time spent, referring URLs
• Login and account activity if you create or access an account

1.3 Sources of Information

We collect data from a combination of:

• Publicly accessible online sources, including professional websites and public business directories
• Licensed third-party data vendors and commercial partners
• Third-party APIs used to lawfully collect business-relevant public data
• User submissions, sign-ups, and use of our platform or services
• Customer integrations or other authorized data sources
• Cookies, beacons, pixels, and tracking technologies to monitor behavior on our website

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our website, platform, and services
• Verify, cleanse, update, and maintain information about businesses and their representatives
• Respond to comments, questions, and requests, and provide customer support
• Detect, investigate, and prevent fraud, abuse, and security incidents
• Protect the rights and property of Flowi, our users, and others
• Personalize and improve the site and services, including for training machine learning models or AI systems
• Create aggregated, inferred, pseudonymized, or anonymized data
• Fulfill our legal and contractual obligations, resolve disputes, and enforce agreements

3. How We Share Information

We may disclose the information we collect:

3.1 Customers

We provide professional and business profiles to our business customers for their internal B2B sales, prospecting, and marketing purposes.

3.2 Service Providers & Subprocessors

We use subprocessors to support our platform, including:

• Supabase (database and backend infrastructure)
• Google Cloud Platform (hosting and cloud services)
• OpenAI / Claude (AI processing tools)
• Apollo, Hunter, Dropcontact (licensed enrichment APIs)

These subprocessors are bound by confidentiality and data protection obligations.

3.3 Authorities and Legal Obligations

We may disclose personal data if required by law or legal process, including to comply with requests by government authorities.

3.4 Business Transfers

We may disclose data as part of a corporate transaction such as a merger, sale, acquisition, reorganization, or bankruptcy.

3.5 Advertising Partners

We may disclose information to advertising partners and analytics providers for site optimization and potential interest-based advertising.

3.6 Fraud, Compliance, and Security

We may share data for fraud prevention, legal compliance, and to ensure the safety and security of our services.

4. Individual Rights & Privacy Choices

4.1 Access, Deletion, and Opt-Out

Individuals may email us at admin@getflowi.com to request:

• Access to the information we have collected about them
• Deletion of their personal data
• Opting out of further data sale or licensing

4.2 Do Not Track

Our services may not respond to Do-Not-Track signals. Data collection practices continue as described regardless of DNT settings.

4.3 California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how we use it
• Request deletion of your personal data
• Opt out of the sale of personal information
• Not be discriminated against for exercising your privacy rights

Requests may be submitted via email. We may require verification of your identity.

5. Security

We maintain reasonable physical, technical, and administrative safeguards to protect data, including:

• Encryption in transit and at rest
• Access controls and limited permissions
• Infrastructure monitoring and security awareness practices

However, no method of transmission or storage is fully secure.

6. Data Retention

We retain personal data for as long as it is needed to fulfill the purposes described in this Policy, including legal, contractual, or business obligations. We delete or anonymize data upon valid opt-out or deletion requests.

7. International Users

Our services are primarily intended for users in North America. For users in the EU/UK, we rely on legitimate interest as a lawful basis for processing publicly available business contact data and respect opt-out rights in accordance with GDPR principles.

8. Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites and encourage users to review their privacy policies.

9. Changes to This Policy

We may revise this Privacy Policy periodically. If changes are material, we will provide notice via email, website, or platform updates.

10. Contact Us

For questions about this Policy or to make a privacy-related request, contact us at: admin@getflowi.com